COVID-19 Resources

This website includes COVID-19 resources for those seeking help during this healthcare emergency and for healthcare professionals and others providing healthcare services (* indicates a resource is for individuals looking for help).

If you have information you would like include, please email emmaf@vhcf.org.

Resources are organized by:

Personal Health
Medication Assistance
State and Federal
Medicaid/FAMIS
Behavioral Health
Dental
Caregiving and Food
Unemployment, Housing and Utility
Local and Regional Relief
Healthcare Providers and Hospitals
Nonprofit Assistance
Transportation
Business Assistance
Long-Term Care Facilities

Personal Health

*New COVIDWISE App Helps Minimize the Spread of Covid-19

This week, Governor Northam unveiled Virginia’s new COVIDWISE app to help minimize the spread of COVID-19 by notifying the user when they have been exposed to someone who has tested positive for COVID-19. The app is free and Virginia is the first state in the country to launch it.

Once a person downloads the app, it will notify the user if someone with whom they come into close contact has tested positive for COVID-19.  For this to work, the person with COVID must voluntarily provide that info to the app.  The app will be able to determine who has had sufficient contact with a COVID-infected person to put that person at risk, using anonymous data about distance and length of contact exchanged between the two users’ phones via Bluetooth technology.

COVIDWISE does not collect, use, or store any personal identifiable information or location data. Neither the user’s identify nor location is shared by the app with the Virginia Department of Health or other app users. Since the exposure notification system is based on Bluetooth, it does not collect any location data. Additionally, the app currently has English and Spanish language options, and is designed to use very little battery power and minimal amounts of data. For more privacy and accessibility FAQs, visit VDH’s website here.

For the app to be most effective in reducing the spread of Covid-19, it is important to maximize the number of individuals who download it to their phones and enable it.   Please download the app to your phone today (via the App Store or Google Play) and promote it among your staff, volunteers, patients, and community partners. It’s an easy way for each of us to contribute to slowing the spread of COVID-19! VDH even has a Social Media Toolkit to make it simple to share via your social media channels, website, email signatures, newsletters, and more.

*COVID-19 Virginia Resources website and mobile App: In an effort to serve as a direct resource for Virginians facing COVID-19-related challenges, The Virginia Department of Social Services has launched COVID-19 Virginia Resources, a mobile app and dedicated website to provide a one-stop switchboard for many of the benefits, resources and programs Virginians need most right now.

Visit COVID.Virginia.gov  or download the mobile app (available in the App Store today – Google Play) to get streamlined access to actionable resources, including food assistance, health care, child care, Virginia tax guidance, paid sick leave and furlough obligations for businesses, and more.

*COVID-19 Quick Reference Guide

A short, easy-to-read guide on COVID-19 and practicing social distancing, click here.

*Tips for Everyday Life During COVID-19

Check out this brief video from the Virginia Department of Health, narrated by Laurie Forlano, Deputy Commissioner for Population Health and Director. Dr. Forlano shares tips on staying healthy during the pandemic.

 *Virginia’s Health is In Your Hands

Watch a short video prepared by the Virginia Department of Health and narrated by Lilian Peake, MD, Virginia’s State Epidemiologist, about Virginia and COVID-19 and what Virginians need to know.

Please also see Steps to Slow the Spread of COVID-19 by VDH and what to do if you think you have been exposed to COVID-19.

What kind of help is there?  

Virginians without insurance may be eligible for Virginia’s state-sponsored health insurance programs (Medicaid or FAMIS), or free or reduced cost care. Find out more about these programs and services by watching this short video.

What Testing Capacity Do We Need?

This article shares information about how many people will need to be tested for COVID-19 to help experts decide how and when to change shelter-in-place and stay-at-home workers.

*If you think you have COVID-19, click here for what do to and here for a COVID-19 symptom checker.

*CNN:  Here’s What Social Distancing Looks Like…

This article from CNN includes creative graphics illustrating a distance of 6 feet.

 *Tips on Social Distancing

See this infographic from VCUHealth on safe practices for social distancing.

Medication Assistance

*RxOutreach           

For more than 10 years, RxOutreach, a nonprofit pharmacy, has provided medicines at 70% – 90% below retail pharmacy cost to low-income individuals and families, mailed directly to people’s home. RxOutreach is temporarily extending its deep discounts to individuals and families facing financial hardship because of COVID-19. To see the guidelines and to enroll, click here. Then, click on COVID-19.

*RxRelief Virginia

RxRelief Virginia Medication Assistance Caseworkers help patients obtain free medications. Please contact the program closest to you to learn more availability and eligibility requirements. For more information contact VHCF’s Medication Assistance Program Officer, Michelle Barnett:  michelle@vhcf.org.

State and Federal

*Centers for Disease Control and Prevention (CDC)

The CDC provides comprehensive, up-to-date information on ways to stay healthy during this time, including maintaining healthy workplaces, home environments, as well as guidance for parents with children out of school. Click here for the CDC’s COVID-19 page.

*Commonwealth of Virginia’s Actions and Support

This Commonwealth has developed an easy to understand website outlining measures agencies have taken to ensure the health and safety of all Virginians. It includes actions that impact individuals, families and businesses.

*Governor Northam’s Executive Actions & Press Releases

To view all of the Governor’s Executive Actions click here.  To view Governor Northam’s COVID-19 press releases, click here. To read more about the Governor’s phase blueprint for reopening Virginia, Click here.

*HR 266 Paycheck Protection Program and Health Care enhancement Act: US Congress passed the Paycheck Protection Program and Health Care enhancement Act to provide small business assistance and loan forgiveness. The bill also allocates $75 billion in hospital relief and $25 billion for more COVID-19 testing. For more information about this federal aid package click here

*HR 748 CARES ACT: US Congress passed the Coronavirus Aid, Relief, and Economic Security Act (CARES) to relieve COVID-19 related strains on businesses and employees.  For more information about this federal aid package click here. The additional $600 in unemployment benefits granted by the CARES Act ended in July 2020. For information on new supplemental unemployment benefits, see Virginia Employment Commission below.

*HR 6201, Families First Coronavirus Response Act

US Congress passed the Families First Coronavirus Response Act to establish free COVID-19 testing, protection of public health workers, and assist children and families. For more information about this federal aid package click here.

*Internal Revenue Service

For COVID-19 related tax relief, click here.

*Veteran Affairs

For Veterans needing to access VA services, the VA has updated guidelines and resources for Veterans during this time. See their Coronavirus FAQ:  What Veterans Need to Know page for more information.

*Virginia Department of Health (VDH)

VDH provides up-to-date information on Virginia’s response to COVID-19. Click here to view the VDH COVID-19 webpage and here for more COVID-19 resources. For a full list of VDH resources, click here.

*Virginia Department of Taxation

Payment dates for Virginia individual and corporate taxes have been extended from April 1, 2020 to June 1, 2020. For Virginia tax-related COVID-19 changes, click here.

*Virginia Election Updates
For the November 3, 2020 Presidential and state and local elections, Virginians can choose to use mail-in voting through requesting an absentee ballot or Virginians can choose to vote in person on election day or at their local registrar office 45 days before the election. To learn more about ways to vote in the November 3 election, click here. To see who is on your ballot, click here.

Medicaid/FAMIS

*Cover Virginia

Virginia Medicaid’s response to the virus for Medicaid members can be found at Coverva.org. Click on the red oval at the top of the page for changes to benefits and more.

Virginia Medicaid health insurance is available for working and unemployed Virginians. Income eligibility is based on monthly income before taxes:

  • Single adults earning up to $1,469/month.
  • Adults (age 19 – 64) in a household of 3 earning up to $2,499/month.
  • Children and pregnant women in families of 3 earning up to $2,680/month.

Your home, land and retirement savings do not count as income for Medicaid/FAMIS eligibility. COVID-19 stimulus checks and Economic Income Payments from the IRS, and additional federal unemployment do not count as income.

To apply for coverage, call 855-242-8282 or click here. Free help in other languages is available calling 804-786-7933 (TTY: 1-800-343-0634).

To find one-on-one help applying for Medicaid/FAMIS, click here. Assistance will be provided by phone or video call.

US Centers for Medicare and Medicaid Services (CMS)

*Click here for a CMS toolkit on COVID-19 with sections for clinicians, human services organizations and citizens.

Click here to view the CMS page for policy and procedure changes to the Medicaid and Medicare programs during the COVID-19 health emergency.

*For information on changes to Medicare Advantage plans and Medicare Part D, click here.

*Virginia Department of Medical Assistance Services (DMAS)

The DMAS webpage includes information for providers and managed care organizations (MCOs) to effectively provide services for Medicaid/FAMIS members during this health emergency (see the bottom right of the DMAS webpage). See the DMAS Contact Information for key phone numbers and email addresses.

Behavioral Health

Behavioral Health Hub listserv and Resource Page

VHCF has created the Behavioral Health Hub listserv to connect the behavioral health community throughout Virginia for sharing resources, tips, and thoughts on providing behavioral health services and self-care during the COVID-19 public health emergency. Resources shared via the listserv will also be housed on the Resource Page so you can refer to them at any time. Learn more about the Behavioral Health Hub and Resource Page here.

*VA COPES

A new warmline, VA COPES, is now available to all Virginia residents who may be struggling to cope with the effects and circumstances (such as isolation, fear, grief, and anxiety) around COVID-19. It can be used to provide peer support, to help you identify coping strategies, local area resources and support groups, and to support your mental health.

VA COPES crisis counselors are available Monday-Friday 9am-9pm and Saturday-Sunday 5pm-9pm and can be reached by phone or text at 877-349-6428. Spanish speaking counselors are also available.

A warmline is not a hotline, which is for individuals in need of emergency services. If you are in crisis, please call the National Crisis Hotlines at 1-800-273-8255 or 911.

This free resource is available to you as providers, to your patients, and to everyone in your community!

*Virginia Department of Behavioral Health and Developmental Services (DBHDS)

DBHDS has developed resource lists with COVID-19 coping strategies for individuals, behavioral providers and healthcare workers, listed here.

For information on providing DBHDS-licensed behavioral health services during this time, click here.

Dental

American Dental Association (ADA)

The ADA has an up-to-date webpage on the changes to dental procedures due to COVID-19. Click here to access the ADA resource page for dentists. The ADA is providing webinars to dentists to help them plan for future finances for their practice. Click here to access the webinars.

*If you are a patient with a dental problem, check out What is a Dental Emergency to decide if you need to contact your dentist during the pandemic.

Virginia Dental Association (VDA)

For information on dental care and dental practice resources during COVID-19, click here.

*Virginia Health Catalyst

COVID-19 resources for dental providers, specifically dental health safety net organizations.

Click here to access a map of low-cost Dental Safety Net Clinics in Virginia.

Virginia Health Care Foundation (VHCF) Tooth Talk

VHCF’s Tooth Talk provides a community forum for resources and assistance to those providing dental care. Click here to sign up for the Tooth Talk Listserv.

Caregiving and Food

*Autism Speaks

Autism Speaks provides guides and information for autistic individuals dealing with routine interruption, job uncertainty and other concerns during the pandemic. Click here to access the Autism Speaks resource page.

*Child Mind

For parents wanting help caring for their children during the pandemic, including behavior resources, Child Mind provides a COVID-19 resource page with topics, like dealing with anxiety or how to explain loss to children.

Federation of Virginia Food Banks

The program is continuing to aid foodbanks across Virginia’s seven regions. To read more about their response to COVID-19, click here. The page also has links to all Virginia foodbanks.

*Text FOOD or COMIDA to 877-877 to find a meal site near you.

*FeedMore of Greater Richmond

FeedMore is increasing food production and is providing additional meals for families whose children rely on school lunches. Click here for more information on Feed More’s response to COVID-19. Click here to find a FeedMore partner for an agency locator/food pick up site.

Food Safety

This video highlights food safety steps during this health emergency.

*Meals on Wheels

For seniors or individuals with mobility restrictions, Meals on Wheels is still providing meals to community members. Click here to search for a Meals on Wheels provider near you.

*National Down Syndrome Society (NDSS)

For access to toolkits and guides to help children with Down Syndrome during the COVID-19 pandemic, click here.

*Nurture Virginia

Nurture Virginia provides assistance to expecting mothers and new parents. They have resources regarding parenting during COVID-19 pandemic, as well as questions to ask hospitals when preparing to give birth during the pandemic. Click here for more information.    

*Supplemental Nutrition Assistance Program (SNAP)

Supplemental Nutrition Assistance Program (SNAP) enables families to buy nutritious food with coupons and Electronic Benefits Transfer (EBT) cards at select stores. To see if you may be eligible, check out this mobile-friendly SNAP screening tool.

*Virginia Department of Education: The VDOE has provided information for parents seeking meals for their school aged children. Click here to access meal site locations and more information regarding meal plan waivers for low-income students.

*Virginia Department of Social Services (DSS)

For a full list of benefits available via DSS, click here.

Many Virginians may be eligible for SNAP (help to purchase healthy food at select storesduring this time. To see if you may be eligible, check out this mobile-friendly SNAP screening tool.

The DSS is expanding SNAP benefits by providing all SNAP recipients the maximum monthly allotments for their household size. See the SNAP FY 2020 Maximum Allotments and Deductions chart for your increased monthly allotment.  Households may file applications, by mail or hand deliver to the local DSS, by fax, by telephone to the Enterprise Customer Service Center at 855-635-4370 or online at www.commonhelp.virginia.gov. To see SNAP income guidelines, click here.

The DSS is also providing a Pandemic Electronic Benefit Transfer to provide temporary food benefits to parents whose children would receive free or reduced lunch if schools were open. For more information, click here to access the DSS FAQ about the program.

For essential personnel needing childcare assistance, the DSS provides a Child Care Subsidy program. See this FAQ  and Childcare Guidance for information on how to register as well as additional changes being made due to COVID-19.

Many local DSS offices are closed to the public during this time. For information about individual local offices, please click here.

*VirginiaNavigator

Virginia Navigator can help families find support groups, low-cost or free respite care, in-home assistance, financial assistance and other local resources for caring for an adult loved one. From their site, caregivers and families can search for what you need, by city, county or ZIP code. Or, visit the Virginia Family Caregiver Solution Center to get useful information on caregiver resources and self-care.

Unemployment, Housing and Utility

Governor’s Office

Governor Ralph Northam has announced that Virginia will allocate $2.5 million to providing housing vouchers and other resources to Virginia’s homeless populations. For more information click here.

State Corporation Commission (SCC)

The SCC requires that Virginia utility companies cannot disconnect utility services during this COVID-19 emergency. Click here to read more about the order. This order will end on September 16, 2020.

*Check with your local utility company to learn about assistance it may provide.

*Stay Home Virginia 

Stay Home Virginia is a one-stop website for housing information during the COVID-19 pandemic. The site includes information for landlords, renters, and those experiencing homelessness. Click here to learn more.

Virginia Department of Health (VDH)

The VDH has provided a detailed guide on preventing and responding to the spread of COVID-19 in homeless shelters. Read the VDH COVID-19 Quick Reference for Homeless Shelters to learn more.

The VDH operates a 24-hour Coronavirus Information Hotline. Dial (877) ASK-VDH3 or (877) 275-8343 for questions.

Virginia Department of Housing and Community Development (DHCD)

The DHCD COVID-19 page includes a variety of resources related to housing and homeless services for consumers and those housing professionals.

*Virginia Employment Commission (VEC)

VEC administers workforce services including unemployment benefits. In the wake of COVID-19, VEC has expanded eligibility for individuals who are out of work and has made other program changes to make it easier to obtain benefits. Click and here for information on how to file an unemployment claim in Virginia.

See the Frequently Asked Questions From Workers Regarding COVID-19 and the VEC COVID-19 page for more information.

*Dominion Energy

For information about energy assistance for Dominion Energy customers, including customer’s whose power was previously cut off for nonpayment, click here.

*Spectrum

Spectrum is providing two months of free internet services for families with K-12 children, college students who do not have access to high-speed internet and teachers. Click here to learn more about Spectrum’s services.

*Virginia Poverty Law Center (VPLC)

VPLC provides resources and assistance to low-income Virginians regarding legal rights. VPLC’s Protections for Tenants during COVID-19 form outlines questions concerning evictions. Are you facing an eviction or need other legal help, click here for more information about the VPLC or call 833.663.8421 (1.833.NoEvict).

Local and Regional Relief

*211 Virginia

Dial 211 or click here for state and local assistance resources.

*Charlottesville Restaurant Community Fund

Restaurant employees in the Charlottesville area can access funding from a local GoFundMe set up for restaurants in the area. For information how to receive benefits or donate to the fund, click here.

Interfaith Center on Public Policy (VICPP)

The VICPP has developed resources for faith communities and their members during COVID-19.

*Restaurant Opportunities Centers United

Click here for national and city/state resources available to restaurant workers during the COVID-19 pandemic.

*Restaurant Workers’ Community Foundation (RWCF)

A COVID-19 Emergency Relief Fund has been set up by the RWCF to assist restaurant workers. To donate or request assistance, click here.

*Richmond Restaurants United (RRU) and the Holli Fund

The Richmond Restaurant community has set up a fund to assist Richmond restaurants. Click here to access their Go Fund Me. RRU and the Holli Fund, which provides emergency grants to food service workers in Richmond during crisis, are working together on this effort. Click here to apply for assistance.

*Robins Foundation’s Family Crisis Fund

This fund will provide immediate and direct relief for families and immediate impact on the greater Richmond economy while neighborhoods and communities prepare for the federal stimulus and state unemployment benefits to be activated within in the next 30-45 days. Click here for more information.

The Commonwealth Institute

Click here for resources for Virginia workers, family and businesses impacted by COVID-19.

Virginia Restaurant Lodging and Travel Association (VRLTA)

The VRLTA has updated resources for Virginia restaurants on how to operate and receive assistance during this time. To access the VRLTA resource page click here.

Healthcare Providers and Hospitals

American Academy of Pediatrics (AAP), Virginia Chapter

The AAP of Virginia page includes resources for including an email group for pediatricians to share information and ideas concerning COVID-19 and guidelines for outpatient services. Click here for more information.

*It also includes a resource page that may be of interest to providers and families.

American Hospital Association (AHA)

The AHA provides tools for hospital and healthcare workers during the COVID-19 crisis. Click here.

FrontlineWellnessVA

This is a new website designed to bring relief, comfort, and perspective to stressed out frontline providers and personnel. To access resources or learn more, click here.

Medical Society of Virginia (MSV)

For physicians looking to stay up to date on COVID-19 response guidelines and updated patient and office protocols, the MSV has a detailed resource guide for physicians to stay up-to-date on COVID-19 guidelines and patient and office protocols, click here.

Virginia Department of Health Professions (DHP)

The DHP is waiving some regulations for Virginia healthcare providers due to COVID-19. To read these temporary changes, click here.

Virginia Distribution Center (VDC)

For hospitals and healthcare workers seeking personal protection equipment and hand sanitizer, see the VDC website.

Virginia Nurses Association (VNA)

The VNA provides a variety of resources on accessing and using Personal Protective Equipment (PPE) and webinars on responding to COVID-19. Click here to access the VNA’s resource list.

Virginia Hospital and Healthcare Association (VHHA)

Get the latest information and updates on COVID-19 from this guidance document developed by the VHHA and the Virginia Health Care Emergency Management Program. The VHHA page also includes information healthcare providers and hospitals may need during this time.

VHHA’s COVID-19 webpage includes links to resources Virginia hospitals and healthcare workers may need at this time, including its data dashboard highlighting COVID-19 hospital statistics as well as a spreadsheet with information on how to donate Personal Protective Equipment (PPE) to Virginia hospitals. Click here to view the full resource listing.

Transportation

*Greater Richmond Transit Company (GRTC)

The GRTC is suspending all fee collection currently due to COVID-19. It urges, however, to only use its services for essential use. To read more about changes to the GRTC click here.

*Hampton Roads Transit (HRT)

The HRT has changed its schedule and suspended some routes. Check out the HRT website for more information.

Check with your local transit company for any changes to schedules during this time.

*Virginia Department of Motor Vehicles (DMV)

Select DMV offices are now open by appointment only. DMV 2 Go and DMV Connect services are postponed. Driver’s license and vehicle registration expiration dates have been extended. Any license or registration set to expire before July 31, 2020 will be postponed by 90 days. Click here for more information.

NonProfit Assistance

National Council of NonProfits: Loans Available for Nonprofits in the CARES Act (Public Law 116-136)

NonProfit Quarterly Article:  How Nonprofits Can Utilize the New Federal Laws Dealing with COVID-19

Business Assistance

US Chamber of Commerce

For businesses seeking guidance at this time, the US Chamber of Commerce has released a toolkit. Click here to read more.

US Small Business Administration (SBA)

The SBA provides information on loans and guidance for small businesses during this time and other financial resources for businesses worried about the impact COVID-19 will have on their operations. Click here to access the SBA’s resources and guidance for small businesses.

Virginia Department of Small Business and Supplier Diversity (SBSD)

Resources for Virginia Small Businesses are available here including information on the new Rebuild VA Small Business Grant program.

Long-Term Care Facilities

American Health Care Association (AHCA)

The AHCA provides resources and guidance to Long-Term Care Facilities to maintain healthy environments during, click here for the resource page.

US Centers for Medicare and Medicaid Services (CMS)

*For information on changes to Medicare Advantage plans and Medicare Part D, click here.

Virginia Department of Social Services (DSS)

Resources for Virginia Assisted Living facilities are available here and here Assisted Living Facility Guidance.