Medicaid/FAMIS Application Assistance

VHCF-funded Outreach Workers provide one-on-one help to individuals and families who want to apply for or learn more about Medicaid/FAMIS programs. Help can be provided remotely.

Find out more by contacting the organization nearest you.

Application Assistance Locations (*Application Assistance available in Spanish se habla espanol):

Central Region
Organization: Richmond City Health District
Localities Served: Henrico County and Richmond City
Contact: Lyric Shipp
Call/Text: 804-807-1873

Organization: Virginia Health Care Foundation*
Localities Served: Chesterfield and Henrico Counties, and Richmond City
Contact: Norma Ryan
Call/Text: 804-955-9578

Northern Region
Organization: Inova Partnership for Healthier Communities-Fairfax/Alexandria*
Localities Served: Arlington and Fairfax Counties, Alexandria, Fairfax, and Falls Church Cities
Call: 703-698-2550
Text: 703-479-0330
Christina Bonilla –
Gisella Cordova –
Irma Reyes –
Larry Chicas –

Organization: Inova Partnership for Healthier Communities-Prince William*
Localities Served: Prince William County, Manassas City, and Manassas Park City
Contact: Paulo Gallo-Pacheco
Call/Text: 703-967-3772

Organization: Inova Partnership for Healthier Communities-Loudoun*
Localities Served: Loudoun County
Contact: Hyrcania Valenin
Call/Text: 703-579-7161

Organization: Neighborhood Health*
Localities Served: Arlington and Fairfax Counties, Alexandria, Fairfax and Falls Church Cities
Call/Text: 703-269-7284

Southwest Region
Organization: Cumberland Plateau Health District
Localities Served: Buchanan, Smyth, Tazewell, and Wythe Counties, and Lee, Russell, Scott, and Washington Counties
Contact: Pat McGlothlin
Call/Text: 276-254-2919

Organization: The Health Wagon
Localities Served: Dickenson and Wise Counties, and Norton City
Contact: Donna Crabtree
Call/Text: 276-870-2379

Southside Region
Organization: Virginia Legal Aid Society
Localities Served: Pittsylvania County and Danville City
Contact: Joy Cunningham
Call/Text: 434-770-1641

Organization: Martinsville-Henry County Coalition for Health & Wellness
Localities Served: Henry and Patrick Counties, Martinsville City
Contact: Ann Walker
Call/Text: 276-732-0509

Organization: Virginia Legal Aid Society
Localities Served: Halifax County
Contact: Liz Cunningham
Call/Text: 434-515-0497

Tidewater Region
Organization: Norfolk Department of Health
Localities Served: Norfolk City
Contact: Ester Dejesus-Melvin*
Call/Text: 757-284-4182
Contact: Denise Parker
Call/Text: 757-285-7841

In addition to the one-on-one help available, you can find out more about Medicaid/FAMIS by:

  • Visiting the CoverVA website
  • Contacting the Cover Virginia Call Center at: 1-855-242-8282
  • Calling SignUpNow for help at: 1-804-828-6062

If you need further assistance, please contact
Emily Roller, VHCF’s Child Health Insurance Program Manager, at or 804-828-5976.

Last Updated on May 13, 2022