On-Demand Training

For a list of SignUpNow‘s upcoming live, in-person training workshops, please click here.

SignUpNow‘s online training curriculum includes information about the New Adult Coverage in Medicaid! This online, on-demand training curriculum is based on content from the SignUpNow Tool Kit and the in-person workshops the project conducts around the Commonwealth on Virginia’s Medicaid/FAMIS programs. This training is made possible through funding from the Virginia Department of Medical Assistance Services.

In each 10-30 minute module, you will learn information about an aspect of Virginia’s Medicaid/FAMIS programs. The modules include information on:

  • the programs and the agencies involved in the application process;
  • financial and non-financial eligibility guidelines;
  • how to complete the application for coverage (paper, online, and telephonic versions);
  • how long someone is on coverage and how to renew their benefits; and
  • the services the programs cover and how those services are accessed once a person is enrolled.

Each module contains key points addressed, a graded post-test, and evaluation survey questions.  The modules also include a helpful glossary of terms. Slide handouts for each module, helpful attachments and links to web sites for further information are included under “Resources” in the upper right hand corner of each module. There is also a helpful glossary of terms and acronyms in the upper left hand corner of each module. It is recommended that you view them in order.

These modules were created with Articulate, a program that creates Adobe Flash and HTML 5 versions of presentations. With the end of support for Flash, the modules are best viewed in Chrome or Safari.

Please note: The modules included below detail how the Medicaid/FAMIS programs normally function. The state has made some temporary changes due to the COVID-19 pandemic and those are outlined in the document below. Some things detailed in Modules 3, 5 and 6 may be affected temporarily by these changes.

Click on the title below to launch the module in a new browser window:

Module 1: Introduction and Overview (21 Minutes)

Module 2: Non-Financial Rules (15 Minutes)

Module 3: Financial Rules (26 Minutes)

Module 4: The Application Process (20 Minutes)

Module 4A: The Paper Application and Application Questions (22 Minutes)

Module 5: Terms of Coverage (15 Minutes)

Module 6: Benefits Delivery and Covered Benefits (24 Minutes)

Module 7: Outreach (10 Minutes)

Note: If you exit a Module and need to rewatch it, you may need to delete your browser history in order for it to successfully load again. If you experience any problems while viewing these modules, please contact us at (804) 828-6062 or email signupnow@vhcf.org.

Last Updated on May 4, 2021